Returns & Exchanges
REJINA PYO offers a 14-day return period from the date of delivery for all full-priced items, provided they are in their original condition with all tags attached. Please note that for hygiene reasons, swimwear and earrings are non-returnable unless faulty.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer labels and security tags remain intact and undisturbed.
- 3.Ship the Item
Affix the provided prepaid shipping label to the outside of your parcel and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our quality control team has inspected and approved your return, a refund will be issued to your original payment method within 10 business days.
